The MCPSS, which is conducted every year, was sent to roughly 30,000 randomly selected Medicare providers, including hospitals. Other results include the following:
• Of hospitals surveyed, 77.4 percent were satisfied with contractor performance.
• End-stage renal disease providers (15.7 percent) and Federally Qualified Health Centers (15.6 percent) were most dissatisfied with contractor performance.
• By business function, respondents were most dissatisfied with provider enrollment (28.4 percent). Roughly 75.7 percent of respondents were satisfied with provider audit and reimbursement, the highest of any business function.
Related Articles on Medicare:
Opportunities in the New Bundled Payment Initiative
6 Ways Hospitals Can Survive the Onslaught of Medicare Cuts
How to Navigate the RAC Appeals Process
At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.
