For the index, denial rate is defined as the original denial rate as expressed as percentage of claim dollars that were initially denied in relation to dollars billed on a remitted claim. The data used for the comparison is based on internal McKesson data.
Here are the average claim denial rates for large hospitals, organized by geographic region, according to the Revenue Cycle Index.
- Northern Plains — 10.58 percent
- South Central — 8.88 percent
- Midwest — 7.89 percent
- Southern Plains — 7.72 percent
- Pacific — 7.58 percent
- Northeast — 7.21 percent
- Mountain — 7.18 percent
- Southeast — 7.14 percent
RelayHealth’s Revenue Cycle Index can be accessed here.
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