Atlanta couple says Mexico hospital won't let them leave until medical debt is paid

An Atlanta couple said they have not been allowed to leave a hospital in Mexico due to a billing dispute, according to CBS46.

Tori Austin and her fiance Stephen Johnson are in the port city of Progreso, Mexico, after leaving the U.S. on a cruise more than a week ago, according to the TV station.

While on the Carnival cruise ship, Mr. Johnson, 31, went into a diabetic coma and was urged by Carnival Cruise Line to seek medical treatment in Progreso, Ms. Austin told the station. 

But the couple said a billing dispute arose when they were unable to pay $14,000 for Mr. Johnson’s treatment. The hospital demanded the payment before allowing them to leave and is keeping them there, even though they indicated they are open to setting up a payment plan once back in the U.S., the couple told CBS46.

Mr. Johnson does not have health insurance.

Carnival confirmed to CBS46 that one of the cruise ship guests had a medical emergency but said it is "not in a position to comment on the personal matters related to his health or the financial arrangements regarding his treatment."

The cruise line "is providing support," Carnival said.


More articles on healthcare finance: 

Quorum negative credit outlook partially reflects risk associated with revenue cycle transition
Veteran's widow charged $10K after getting meds at one South Carolina hospital for 12 years
Bankrupt operator of Philadelphia hospitals files settlement proposal

Copyright © 2024 Becker's Healthcare. All Rights Reserved. Privacy Policy. Cookie Policy. Linking and Reprinting Policy.


Featured Whitepapers

Featured Webinars