8 out of 10 rehab practices fail to take critical steps to collect full payment

Portland, Ore.-based Clinicient, a provider of outpatient rehabilitation automation solutions, announced Tuesday the results of its most recent industry survey, "Collect Every Dollar".  

The survey polled more than 400 private practice outpatient rehabilitation center owners with a six-question survey to gauge their ability to secure timely, complete payments for services.

Of respondents, only 15 percent reported feeling confident about the following statements:

  • Knowing the percentage of claims paid on the first attempt
  • Their practice is collecting payments efficiently
  • Understanding how patient collections affect their accounts receivable
  • Understanding why claims are being denied

"The key to getting paid is submitting clean claims the first time and collecting from patients promptly, but many arduous administrative tasks slow [physicians] down," said Clinicient Chairman and CEO Rick Jung. "[The] combination of process automation technology and expert revenue cycle management services makes collecting full and fair compensation fast and easy."

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