The survey polled more than 400 private practice outpatient rehabilitation center owners with a six-question survey to gauge their ability to secure timely, complete payments for services.
Of respondents, only 15 percent reported feeling confident about the following statements:
- Knowing the percentage of claims paid on the first attempt
- Their practice is collecting payments efficiently
- Understanding how patient collections affect their accounts receivable
- Understanding why claims are being denied
“The key to getting paid is submitting clean claims the first time and collecting from patients promptly, but many arduous administrative tasks slow [physicians] down,” said Clinicient Chairman and CEO Rick Jung. “[The] combination of process automation technology and expert revenue cycle management services makes collecting full and fair compensation fast and easy.”
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