EHR systems with poor user experience designs are associated with more burnout for clinicians and worse surgical outcomes for patients, according to a study recently published in Medical Care.
The study included 1.3 million surgical patients, 12,004 nurses and 343 hospitals across four states. It found that nurses who worked in hospitals with poor EHR usability had significantly higher odds of burnout, job dissatisfaction and the intention to leave than nurses who worked in hospitals with better EHR usability.
Surgical patients who received care in hospitals with poor EHR usability were 21 percent more likely to die in the hospital post-procedure and 6 percent more likely to be readmitted within 30 days.