Phoenix Children's Hospital experiences internet outage

Phoenix Children's Hospital's on-premise virtual servers were inaccessible for hours May 16 due to an internet outage at the hospital, ABC affiliate KNXV reports.

In a statement provided to Becker's Hospital Review, a Phoenix Children's Hospital spokesperson said the internet outage did not disrupt patient care

During the outage, which lasted a few hours, "critical" information technology systems were down and patient records were inaccessible, a hospital employee told KNXV.

"The affected system was back online within a few hours," Phoenix Children's Hospital COO David Higginson said in the statement provided to Becker's. "Our staff followed the planned protocols we regularly practice. Patient records were accessible at all times."

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