30% of patients viewed their medical records online in 2018, ONC report finds

About three in 10 patients who were offered access to view their medical records online did so, but only one or two times in 2018, according to an ONC analysis.

The report used pulled data from HHS' national Health Information Trends Survey to determine individuals' access and use of online medical records in 2017 and 2018.

Of the individuals who had access to their online health records, only about 10 percent viewed their data six or more times in 2018. When respondents were asked why they do not use their online medical records, participants said the following:

· Prefer to speak to healthcare provider directly: 73 percent.
· Didn't need to use online medical record: 65 percent.
· Concerned about privacy and security of online medical record: 14 percent.
· No longer have an online medical record: 13 percent.
· Do not have means to access the website: 10 percent.

To access the full report, click here.

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