Amazon launches virtual medical assistance through Alexa

Amazon’s Alexa has integrated a telehealth and virtual healthcare delivery platform by Hellocare into its software, allowing patients to make calls and seek medical assistance from physicians and nurses through the use of their voice.

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Patients can engage with the Hellocare platform through the Hello 2 device plugged into their TVs. The new Alexa Built-in Hello 2 device offers customers connection with caregivers, among other features, according to a March 11 news release from Amazon. 

Additionally, healthcare providers with Hello 2 devices can now offer patients the benefits of Alexa without incurring additional costs or requiring extra table space or power access points, the release said.

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