Summary
Darrell Bodnar from North Country HealthCare Discusses Leveraging Technology in Healthcare
Background and Role as CIO
Darrell Bodnar, Chief Information Officer at North Country HealthCare in Northern New Hampshire, has been interested in healthcare technology for many years. He believes that automation and machine learning are key to improving efficiencies, safety, and outcomes in the healthcare industry. As CIO, Bodnar is always looking for new ways to leverage technology to fill workforce gaps, add value to the organization, and prepare for the future of healthcare.
Growth and Adding Value
Bodnar is always thinking about growth and adding value to his organization. He believes that primary care is going to be the battleground for new players entering the market and suggests partnering with them to protect the health system’s downstream revenue from referrals. He also suggests looking at non-traditional revenue streams, such as housing, real estate, and transportation services, to cater to patients where they are.
The Future of Healthcare
Healthcare is changing rapidly, and traditional models are not fitting the new patient expectations. To prepare for the future, Bodnar believes it is important to invest in labor markets and make healthcare a calling again. This involves building relationships with staff, making them feel valued, and providing technology to ease the burden of their work. CIOs also need to focus on patient engagement to build relationships and be aware of the need to do this for staff and employees as well. The IT department needs to become more supportive across the board, which requires change and coaching.
Join the Conversation
To hear more conversations like this, apply to be one of our complimentary guest reviewers at the upcoming HIT + Digital Health + RCM Meeting taking place on Oct 3-6, 2023. Bodnar is looking forward to discussing how hospitals are involving patients in their care teams and going more in-depth on these themes at the event. The future of healthcare is exciting, and leveraging technology will continue to be a key factor in improving efficiencies and outcomes.
Note: This is an AI generated transcript, not edited by a staff writer and is solely intended for educational purposes. If you have any questions/concerns, reach out to podcasts@beckershealthcare.com
This episode aired on 04/26/2023 and can be listened here.
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