Four things to know:
- Henry Ford Macomb Hospital operators are fielding up to 200 calls a day from patients who believe they’ve received calls from the hospital, according to an Oct. 17 news release.
- The spoofed phone number sometimes showcases the caller ID of a former Henry Ford physician.
- The scammers tell patients they are owed a refund, but they need the patients’ personal banking information to proceed.
- The health systems say they believe the scammers are using software to spoof the hospital’s phone number.
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