Unruly behavior among air travelers up 270%

Unruly behavior among air passengers has sharply increased since 2019, the most recent normal year for flying, with one thing driving the majority of reported incidents.

Advertisement

In 2019, the Federal Aviation Administration launched 146 investigations into incidents of unruly passenger behavior on U.S. flights. By July 6, 2021, the FAA had launched 540 investigations into unruly passenger behavior — more than three times the number for 2019 despite lower traveler volume, according to The Economist

The biggest driver of conflicts on flights? Face masks.

Reports of passengers refusing to comply with the federal face mask mandate make up 75 percent of the approximately 3,271 reports of unruly behavior the FAA has received so far in 2021, the agency reports. (Not every report results in an investigation.) 

The Transportation Security Administration extended its requirement for individuals across all transportation networks nationwide, including at airports, commercial aircrafts, and commuter bus and rail systems, to wear a face mask through Sept. 13.

At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.

Advertisement

Next Up in Health IT

Advertisement

Comments are closed.