Louisiana's mobile health app boosts Medicaid enrollment

Over the past year, digital enrollment has increased to make up about 30 percent of Louisiana's Medicaid health plan choices, according to a Nov. 28 Governing report.

The Louisiana Department of Health launched a mobile application called Healthy Louisiana in 2018 to help streamline Medicaid enrollment. With the app, Medicaid-eligible Louisiana residents can enroll in the program, compare healthcare plans and search for in-network physicians, among other functions.

"What the app does is allow members to have a digital means of enrollment that doesn't require them to remember a web address," said Micah Caswell, the Louisiana DOH Medicaid program's monitor, according to the report. "They download it on their phone, they can use it each time they need to make an enrollment choice."

The app is compatible with both Apple and Android devices. Since its release, it has been downloaded approximately 40,000 times, Mr. Caswell said.

Lousiana's DOH partnered with Maximus, a health IT company, to develop the Healthy Louisiana app.

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