Cigna: Member incentive programs lowered costs by 10%

Cigna found programs that offer members financial incentives to improve their health not only boosted health outcomes but lowered total medical costs by 10 percent on average, the company said Oct. 29.

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The findings were revealed in a three-year study released by Cigna. For its study, Cigna surveyed 210,000 members across 28 of its employer plans to see how financial incentives aimed at motivating them to choose better healthcare options affected quality and costs compared to plans without the incentives.

In addition to the average 10 percent in medical cost savings, members with chronic health conditions saw greater savings. Members with at least two chronic conditions saw an average cost savings of 13 percent, according to the survey.

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