1. Why did the previous administrator leave? If you suspect that your compensation is driving away administrator candidates, you should first understand why the previous administrator left his or her position, Mr. Zoch says. Conduct an exit interview with every employee to determine why they are leaving. Make it clear that total honesty is encouraged, and ask if there are any problems within the center that make it an unpleasant place to work. If the administrator is leaving for a higher-paying job, they will often be honest and share that another surgery center in the area pays $10,000 more a year or has a more robust benefits package. Information gathered during exit interviews can be valuable in many ways.
Read the full report in Becker’s ASC Review on ASC administrator compensation.