Public ED boarding dashboard launches in Connecticut

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The Connecticut College of Emergency Physicians has launched a public dashboard featuring emergency department boarding data from hospitals across the state.

The dashboard shows 2024 hospital boarding statistics, including total patients treated and admitted, average wait times and boarding percentages. It also allows consumers to share their ED experiences and ask questions about boarding.

The organization created the dashboard “to bring visibility to this growing crisis and support the push for solutions,” it said in a Jan. 21 news release shared with Becker’s

In 2023, Connecticut became the first state to pass legislation requiring hospitals to report ED boarding data annually through 2029 — an effort aimed at making crowding and delays more visible.

The first full year of those reported figures underscores the scale of the issue. Connecticut logged more than 1.6 million ED visits in 2024. Of the 14% of patients who required inpatient care, nearly 40% remained in the ED more than four hours after admission, according to the dashboard.

The dashboard will be updated annually to show hospital-level trends and is supported by a grant from the American College of Emergency Physicians. 

The launch comes as national data shows ED boarding worsening in recent years, becoming a persistent, year-round bottleneck for hospitals. Against that backdrop, industry experts have increasingly called for public reporting of boarding metrics as a step toward greater transparency and accountability.

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