The collaboration with Outcome Health is an important component of Edward-Elmhurst’s mission to improve the health of Chicago’s diverse communities. The health system’s 500 physicians and advanced practice clinicians provide care to more than 700,000 patients annually.
“Since the establishment of Edward-Elmhurst Health, we have remained focused on steadily improving processes and workflows for our practitioners while positively impacting the lives of our patients,” says Mary Lou Mastro, System CEO of Edward-Elmhurst Health. “Our partnership with Outcome Health is a part of our continued commitment to inspire, educate and positively affect the quality of life of thousands of patients within the Edward-Elmhurst Health network. Through the technology of Outcome Health, information will be readily accessible and support practitioners’ ability to educate patients.”
The partnership with Outcome Health enables Edward-Elmhurst Health to:
• Create a meaningful, differentiating tool to enhance the patient experience
• Improve patient communication surrounding medication options
• Utilize educational tools for patients and caregivers
• Promote Edward-Elmhurst Health’s signature “Healthy Driven” initiatives and goals
• Institute seamless online scheduling and bill payment with MyChart
• Support the launch of the Cardiac Innovation and Structural Heart Center with deliberate and strategic patient and community outreach
“Outcome Health is committed to empowering patients with actionable health intelligence in the critical moments before, during and after patients meet with their physicians,” said Rishi Shah, Co-Founder and CEO of Outcome Health. “We’re thrilled to partner with Edward-Elmhurst Health, to strengthen the patient experience directed to providing the best health outcomes at treatment centers and hospitals across the network.”
Outcome Health’s platform reaches over 230,000 healthcare professionals and consists of over 145,000 touch points that span from patient education in the waiting room to digital 3D anatomical models in the exam room. The company’s innovative technology platform includes:
• Digital exam room wallboard: delivering high-impact health education, 3-D anatomicals, disease state awareness content and details on available therapeutic options.
• Exam room tablet: offering contextual health education content for the patients.
• Waiting room screen: distributing healthy lifestyle and condition-specific programming to the moments before and after visiting with a physician.
• Patient mobile: supplying internet access in doctors’ office waiting and exam rooms.
• Infusion room tablet: providing support and comfort for patients receiving treatment in infusion centers with educational content and entertainment.
Edward-Elmhurst’s commitment to providing high-quality medical care in a comfortable, patient-centered setting will benefit from Outcome Health’s expertise leveraging digital tools at the point of care to facilitate the physician/patient dialogue and drive better outcomes for all.
The views, opinions and positions expressed within these guest posts are those of the author alone and do not represent those of Becker’s Hospital Review/Becker’s Healthcare. The accuracy, completeness and validity of any statements made within this article are not guaranteed. We accept no liability for any errors, omissions or representations. The copyright of this content belongs to the author and any liaHi Ability with regards to infringement of intellectual property rights remains with them.
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