Catasys will use AI, human interaction to address loneliness epidemic

Catasys, a healthcare consulting firm based in Los Angeles, will use its proprietary artificial intelligence platform to identify and offer solutions for the nationwide loneliness epidemic, the company announced on May 9.

Catasys' OnTrak program uses AI, predictive analysis and telehealth to address behavioral health issues; the system is currently being updated with natural language processing and machine learning capabilities to identify loneliness in OnTrak users, then assign personalized interventions that may include in-person consultations, introductions to community resources and solutions to loneliness-causing housing, mobility and transportation challenges.

OnTrak, which will also utilize sentiment analysis, will be trained by actual interactions between patients and healthcare providers in order to optimize treatment of what Catasys Chief Medical Officer Omar Manejwala, MD, calls a "key social determinant of health."

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