Americans see AI as key to cutting healthcare costs

A majority of Americans believe AI has the potential to significantly improve healthcare outcomes and reduce costs, according to a Jan. 15 survey conducted by The Harris Poll on behalf of Gwynedd Mercy University.

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Conducted in November, the survey gathered insights from 2,099 U.S. adults aged 18 and older, exploring public perceptions of AI’s role in healthcare. Here are five key takeaways:

  1. Fifty-nine percent of Americans believe AI-assisted diagnosis and treatment will enhance health outcomes within the next decade, and 57% think it will lower costs.
  2. Seventy-five percent said they see a role for AI in training healthcare professionals, emphasizing the importance of integrating technology into healthcare education.
  3. Seventy-seven percent said they believe AI could reduce healthcare disparities within five years, particularly through early disease detection (42%) and AI-powered diagnostic tools providing affordable care options (36%).
  4. Despite this enthusiasm, nearly nine in 10 Americans (88%) expressed concerns about AI in healthcare, with over half (58%) citing a lack of human oversight as a significant issue.
  5. Americans are open to using AI for a range of services, including remote monitoring of chronic conditions (35%), predictive health alerts (33%), and virtual health assistance (31%).

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