Why CHRISTUS Health Expanded Its AI Partnership Enterprise-Wide

Clinicians at CHRISTUS Health keep describing their AI platform the same way: ”This is life-changing.”

But when it came time to deepen the partnership, leadership did not rely on early wins alone. They looked at how much the platform had evolved since implementation, treating continuous innovation as the deciding factor in expanding further.

In this Q&A, Timothy Barker, MD, System Medical Director and Chief Medical Information Officer of Ambulatory Care at CHRISTUS Health, shares what that expansion looks like: an unlimited enterprise agreement, new AI-powered Clinical Decision Support in the workflow, a nursing documentation pilot and a growing rollout to hospitalists.

Key takeaways include:

  • Why CHRISTUS evaluated its AI partner on pace of innovation not just a snapshot of features
  • How specialty-specific notes made the emergency department rollout succeed
  • Why clinicians call the integration with Clinical Decision Support the most impactful capability yet
  • What moving to an unlimited enterprise agreement changed, shifting effort from license management to adoption
  • What’s next: expanding to hospitalists, scaling the nursing pilot, and extending access to non-employed physicians