An AI investment that saves FTEs is easy to defend. One that improves patient safety, clinician satisfaction or access to care is harder to put in front of a finance committee.
One health system addressed this by naming both. Green ROI covers the traditional financial return — FTE savings, revenue cycle improvement, cost reduction. Blue ROI covers the outcomes that resist quantification but justify the work anyway: patient safety, clinician satisfaction, expanded access, health equity. Two categories, one conversation, and no one has to pretend the second kind does not count.
This new whitepaper captures that framework alongside what other leaders shared at the Healthcare Provider Innovation Forum.
Inside:
- The green and blue ROI framework, with examples of each
- How governance and risk tiering move approved projects faster
- How one system organizes around more than 120 production models
- What data infrastructure production AI actually requires