3,000 vendors, 12 locations: How Sentara is making vendor compliance visible in real time

Sentara manages roughly 3,000 active vendors across 12 locations, many of whom work in procedural and clinical areas. Until recently, confirming that each vendor met credentialing and check-in requirements often required clinical leaders to stop and verify compliance manually.

Now, Sentara is piloting a different model at Sentara Leigh Hospital in Norfolk, Va. Color-coded badges show vendor compliance at a glance, while a real-time dashboard identifies why someone may be flagged, from an incomplete check-in to an outdated flu vaccination record.

Join their leaders to discuss:

  • How a simple decision tree helps employees engage vendors or escalate concerns
  • What real-time location data adds, from locating vendors quickly to supporting investigations
  • Why compliant vendors can feel welcomed rather than audited
  • How executive sponsorship and on-site change agents helped build early momentum