Workforce and Labor Management

While hospitals have always been in the business of providing patient care, the care delivery and payment models have undergone an enormous paradigm shift. It’s no longer about the number of services provided, but instead about the quality of care…

With labor accounting for 50 to 60 percent of hospital operating costs, making workforce optimization the center of operational strategy is critical to a hospital’s long-term sustainability. The ultimate goal is to consistently create staffing plans that optimize the entire…

Most CNOs would agree nurses serve as something of a backbone for hospitals and health systems. Nurses juggle their time between providing direct and indirect patient care, performing various medication tasks, answering questions from patients and families, and keeping members…

A culture of employee disengagement will threaten a healthcare organization’s productivity, efficiency and care quality. To combat this internal downfall, leaders need forward-thinking strategies to elevate employees in a positive workplace as the industry moves toward value-based care. Through the…

Today’s hospitals are increasingly being asked to do more with less. Margins are shrinking while the demand for a more streamlined, satisfying care experience intensifies. Hospital CEOs and finance leaders are looking to balance investment in innovation and quality improvement…

Care coordination is rapidly becoming an essential capability for hospital systems in their quest to improve clinical outcomes, build market share, and better position themselves in a rapidly changing industry. In this paper we discuss: The clinical, financial, and strategic…

Handled improperly, adverse events in human resources can significantly derail your workforce productivity, cost tens of thousands of dollars and cause upward pressure on your insurance rates. Learn strategies for mitigating your ASC’s top 5 HR risk events, including: Hostile…

Is any group of professionals more important to the efforts to reform healthcare, than nurses? The profession is working hard to prepare more qualified nurses, but the demand is far out-pacing the supply. What’s your strategy in the face of…

In a 2016 Harvard Business Review article, experts estimate that over one-third of U.S. companies have abandoned traditional annual performance reviews. Given rapid transformation in the industry coupled with changes in the makeup and expectations of its workforce, isn’t it…

Look around. Chances are most leaders in your organization are nearing retirement age. Who will carry your organization when the current generation of leaders ages out of the workforce? Just as important, what are you doing today to counter the…