A patient in a behavioral health crisis is stabilized in the emergency department and sent home with a list of phone numbers. Whether they reach anyone, and whether the health system ever finds out, is an open question.
A stronger handoff doesn’t require health systems to own or build every part of the solution. The right community and technology partnerships can get patients to care, keep them engaged and give leaders visibility into what happens next.
Micah Krempasky, MD, chief medical officer of mental health at WakeMed, leads systemwide efforts to build a continuum of mental healthcare. In this session, she’ll break down how health systems can build strong relationships with community partners, and how technology partners can coordinate referrals, engage patients and support monitoring and reporting.
Learnings include:
- The most common breakdowns in behavioral health care after an ED discharge
- How health systems and community providers can partner for reliable, sustainable longitudinal care
- How technology partners can improve patient engagement, care coordination and performance on quality metrics from the National Committee for Quality Assurance