New research conducted by Nielsen for CoverMyMeds found that 85% of specialty patients report at least one barrier to care, and half run into coverage or utilization-management friction. About a quarter say prescription delays, denials or unclear next steps left them mentally and emotionally taxed.
For health systems, that adds up to more than an operational headache. It surfaces in patient experience, in care team workload and in whether patients start and stay on therapy.
This session examines where specialty access actually fails — across benefits, prior authorization, affordability and care coordination — and what connected data, workflow visibility and automation can improve without pulling clinical oversight out of the process.
Insights include:
- What the new Nielsen research shows about the patient impact of specialty access barriers
- The disconnects across prior authorization, affordability and access workflows that create delays
- Where connected data and automation improve visibility and coordination across the access journey
- The capabilities health systems are building today for specialty care and medication access