Healthcare supply chain teams are under pressure from every angle: labor shortages, increasing complexity and rising expectations to do more with less. At the same time, procurement itself is changing, as AI and automation reshape how the work gets done.
The harder problem isn’t adopting new technology. It’s redefining the workforce around it. What skills does the team need? How should roles be structured? And how do organizations make sure new tools reduce burden instead of adding to it?
In this discussion, Kyle Snider, vice president of supply chain at MemorialCare, details how his team is strengthening and future-proofing the procurement workforce — from upskilling staff and redesigning workflows to treating AI as a force multiplier rather than a replacement.
Learnings include:
- How procurement roles and team structure change when automation enters the workflow
- Which skills buyers, analysts and leaders need in an automation-first environment
- Where to redesign workflows so new tools remove manual work instead of adding steps
- How MemorialCare is approaching the shift and what it has asked of the team