When patient readiness issues surface too late, surgical teams have few options to prevent cancellations. This session recorded at Becker’s 14th Annual CEO & CFO Roundtable earlier this month explores how OHSU used agentic AI to automate routine patient coordination while keeping clinical decisions and exceptions in staff hands, reducing late cancellations by approximately 40%. Learn how this approach saved staff time, earned positive patient feedback, and revealed opportunities to identify readiness risks earlier, helping teams protect surgical access and make better use of valuable capacity.
Orchestrating the Surgical Journey: Reducing Late Cancellations by 40% Through Earlier Patient Preparation
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Presenter
Cody Walker