How Stormont Vail Health rebuilt utilization review to protect revenue

This webinar is on-demand and can be viewed at your convenience.

  • Chad Yeager, RN, MSN

    Presenter

    Chad Yeager, RN, MSN

    VP of Quality and Population Health

    Stormont Vail Health

  • Brianna Brown, MSN, BSN, RN-BC, CCDS

    Presenter

    Brianna Brown, MSN, BSN, RN-BC, CCDS

    Director of Clinical Performance

    Stormont Vail Health

  • Sri V. Suravarapu, MD, MPH, CPE, CHCQM-PHYADV

    Presenter

    Sri V. Suravarapu, MD, MPH, CPE, CHCQM-PHYADV

    Medical Director of Utilization Review / Clinical Appeals

    Stormont Vail Health

Utilization review teams face a constant squeeze: manual EHR searches for clinical documentation slow admission and appeal processes, introduce errors and raise denial risk — all while revenue hangs in the balance.

Stormont Vail Health confronted these inefficiencies directly. By adding AI and automation to its utilization review workflow — including automated generation of appeal letters — the team sharpened claim accuracy, reduced chart review time and lifted staff productivity.

The result: earlier identification of admission needs, cleaner documentation for continued stays and stronger protection against denials. In this on-demand session, three Stormont Vail Health leaders walk through what they built, how they implemented it and what changed for their team and their bottom line.

Attendees will learn:

  • How AI supports timely admission, denial management and appeal decisions
  • The impact of automation on claim accuracy, denial prevention and resolution
  • How early recognition and prioritization improve patient outcomes and financial performance
  • Practical lessons from a utilization review team that rebuilt its process