From Translation Bottleneck to Real-Time Communication: Lessons from Children’s Hospital Los Angeles’ AI Journey

Tuesday, October 20
12:00 PM - 1:00 PM CDT
  • Omkar Kulkarni

    Presenter

    Omkar Kulkarni

    Chief Innovation Officer

    CHLA

  • Amani Zaki

    Presenter

    Amani Zaki

    Language and Cultural Services Manager

    CHLA

  • Julie Wilner

    Presenter

    Julie Wilner

    Vice President of AI Solutions Operations

    AMN Healthcare Language Services

Many healthcare organizations are exploring AI, but moving from experimentation to meaningful operational impact remains a challenge.

Join Omkar Kulkarni, Vice President and Chief Innovation & Transformation Officer, and Amani Zaki, Manager of Language and Cultural Services at Children’s Hospital Los Angeles, as they share a real-world case study on implementing AI-assisted translation for patient communications. Learn how their organization approached workflow redesign, governance, quality assurance, and organizational adoption to support faster delivery of translated discharge instructions.

Following the presentation, Becker’s will host a fireside discussion with healthcare and innovation leaders on how organizations can evaluate AI opportunities, avoid common implementation pitfalls, and build scalable approaches to language access.

Key takeaways:

  • What successful AI adoption looks like in a healthcare setting
  • How to build trust in AI-powered patient communication workflows
  • Governance and operational lessons from a live deployment
  • Considerations for hospitals that rely on external language service partners
  • Practical guidance for leaders responsible for innovation, IT, patient experience, and language services