De-escalation in behavioral health: What it takes to protect staff and patients

Wednesday, August 26
1:00 PM - 2:00 PM CDT
  • Matt Holland

    Presenter

    Matt Holland

    Director of Axon Enterprise Sales, East

  • Kara Rohleder

    Presenter

    Kara Rohleder

    Senior Sales Engineer

    Axon Enterprise

  • Dr. Janice Walker, DHA, MBA-HCM, BSN, RN, NEA-BC

    Presenter

    Dr. Janice Walker, DHA, MBA-HCM, BSN, RN, NEA-BC

    System Vice President and Chief Nursing Officer

    University of Florida Health Clinical Enterprises (UF Health)

  • John Voight, DNP, RN, NEA-BC

    Presenter

    John Voight, DNP, RN, NEA-BC

    Vice President and Chief Nursing Officer

    Memorial Hermann The Woodlands Medical Center

Behavioral health units carry a disproportionate share of workplace violence in healthcare, and the staff assaults, burnout and turnover that follow put both care quality and margins at risk.

Classroom de-escalation training rarely matches a live incident, but new safety technology — body-worn cameras, real-time situational intelligence and de-escalation coaching tools — can help staff intervene earlier, before a situation escalates to crisis.

In this panel, leaders from UF Health and Memorial Hermann The Woodlands Medical Center join healthcare security and technology experts to examine how these tools work as one integrated system: protecting staff, strengthening documentation and defensibility, and giving leaders a real-time picture during an unfolding incident.

The discussion also covers HIPAA alignment, Joint Commission standards, state-level workplace violence prevention mandates and how to make the case for safety as a strategic investment.

What you will learn:

• Why behavioral health environments demand a different safety approach than general hospital settings
• How body-worn cameras protect staff while creating documentation that protects the organization
• Where real-time situational intelligence shifts response from reactive to proactive
• How to build front-line, clinical and HR buy-in before deploying safety technology