De-escalation in behavioral health: What it takes to protect staff and patients

Wednesday, August 26
1:00 PM - 2:00 PM CDT
  • Matt Holland

    Presenter

    Matt Holland

    Director of Axon Enterprise Sales, East

  • Kara Rohleder

    Presenter

    Kara Rohleder

    Senior Sales Engineer

    Axon Enterprise

  • Dr. Janice Walker, DHA, MBA-HCM, BSN, RN, NEA-BC

    Presenter

    Dr. Janice Walker, DHA, MBA-HCM, BSN, RN, NEA-BC

    System Vice President and Chief Nursing Officer

    University of Florida Health Clinical Enterprises (UF Health)

  • John Voight, DNP, RN, NEA-BC

    Presenter

    John Voight, DNP, RN, NEA-BC

    Vice President and Chief Nursing Officer

    Memorial Hermann The Woodlands Medical Center

Behavioral health units carry a disproportionate share of workplace violence in healthcare, and the staff assaults, burnout and turnover that follow put both care quality and margins at risk.

Classroom de-escalation training rarely matches a live incident, but new safety technology — body-worn cameras, real-time situational intelligence and de-escalation coaching tools — can help staff intervene earlier, before a situation escalates to crisis.

In this panel, an independent clinical healthcare consultant joins healthcare security and technology experts to examine how these tools work as one integrated system: protecting staff, strengthening documentation and defensibility, and giving leaders a real-time picture during an unfolding incident.

The discussion also covers HIPAA alignment, Joint Commission standards, state-level workplace violence prevention mandates and how to make the case for safety as a strategic investment.

What you will learn:

• Why behavioral health environments demand a different safety approach than general hospital settings
• How body-worn cameras protect staff while creating documentation that protects the organization
• Where real-time situational intelligence shifts response from reactive to proactive
• How to build front-line, clinical and HR buy-in before deploying safety technology