Closing the Gap: Advancing Behavioral Health Access Through Personalized Care

Thursday, October 22
1:00 PM - 2:00 PM CDT
  • Stuart L. Lustig, MD, MPH

    Presenter

    Stuart L. Lustig, MD, MPH

    National Medical Executive for Behavioral Health Strategy and Product Design

    Cigna Healthcare

  • Lisa Kay

    Presenter

    Lisa Kay

    Clinical Quality Leader

    Evernorth Health Services

  • Anil Sipahimalani, MD, LFAPA

    Presenter

    Anil Sipahimalani, MD, LFAPA

    Lead Behavioral Medical Director, Enhanced Clinical Model

    Cigna Healthcare

Behavioral health needs continue to rise, yet many individuals face challenges finding the right care at the right time. Join Becker’s Healthcare and Cigna Healthcare for a discussion on innovative strategies to improve access, engagement, and outcomes through personalized provider matching, predictive outreach, and integrated care models.

The session will also explore how human-centered design is helping reshape healthcare experiences to better meet individual needs, including approaches that support neurodiverse populations and individuals with autism. Attendees will gain insights into the psychology of pain, the connection between physical and behavioral health, and how data-driven navigation and whole-person care strategies can help close gaps in care and improve outcomes.

Key Takeaways

  • How personalized provider matching can improve engagement and continuity of care.
  • Strategies to reduce barriers and accelerate access to behavioral health services.
  • The role of human-centered design in creating more personalized and inclusive healthcare experiences.
  • Insights into neurodiversity, autism support, and the psychology of pain as emerging areas of focus in behavioral health.
  • Best practices for leveraging data, predictive analytics, and care navigation to advance whole-person health and improve outcomes.