A patient’s path through a health system rarely follows the org chart. They arrive in the emergency department, move to an inpatient unit, pick up a virtual visit, see an outpatient specialist and land in a post-acute setting, and each of those transitions was designed by a different team answering to a different set of measures.
Some of the friction is technical. More of it comes from assumptions about where and how care should be delivered that have gone unexamined long enough to feel like constraints rather than choices.
This panel brings together executives from Vituity, MaineHealth, Franciscan Health, Penn Medicine and Tampa General Hospital for a candid conversation about which of those assumptions do the most damage to access and patient flow, and why they have proven so difficult to move.
The discussion covers what it takes to make transitions feel like one care model, where virtual care genuinely extends capacity, and how front-line observations become decisions with budget attached.
Learnings include:
- Which longstanding assumptions about site of care create the biggest barriers to access and flow
- What it takes for movement across the ED, inpatient, virtual, outpatient and post-acute settings to feel connected
- Where virtual care meaningfully expands capacity as an extension of the care model
- What separates a care delivery pilot that scales from one that stalls