As part of our quality assurance program, it is NAPA’s practice to track all 31 indicators by institution, by service and by practitioner. We then review the data points and compare them to our benchmark scale to determine why somebody is either not meeting, or often exceeding in a specific area. We are then able to use that information to move things toward the right standard, and determine the best practice.
There are national and statewide standards — the Anesthesia Business Group, IHI and ASA, for example. We certainly support, and participate in that level of national quality mission. As part of our quality assurance program, we also include a benchmark against national norms derived from some of these sources.
Hospitals are always very interested in that type of quality information. If you’re able to bring data on issues it has tremendous value to a hospital, especially now that it has moved to a pay-for-performance metric.
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