During August and September, GoodRx surveyed 1,042 patients about their telehealth experiences. Among the patients who had never used telehealth, here are eight reasons they cited:
- No health issues that have required a telehealth visit: 62 percent
- Preference for face-to-face visits: 36 percent
- Lack of familiarity with telehealth: 25 percent
- Concerns about security and/or privacy: 9 percent
- Uncertainty about cost or too expensive: 9 percent
- Uncertainty or distrust of a virtual provider: 5 percent
- Lack of internet or connected devices: 2 percent
- Language and/or communication difficulties: 2 percent
At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.