Strategy

Improving the experience of care is a key to improving health outcomes. Yet in a sea of competing priorities and information overflow, understanding where to start can be daunting.

The University of Chicago Medicine is growing its neuroscience partnership with Shanghai Blue Cross Brain Hospital in China. 

In an effort to rein in healthcare costs for its 1.6 million employees, Walmart sends them directly to health systems that demonstrate high-quality care outcomes, otherwise known as Centers of Excellence.

Healthcare organizations across the country are struggling to maintain or improve patient satisfaction, in part due to financial, staffing and competitive pressures. Yet, falling patient satisfaction scores can further dampen providers' already reduced revenues.

In 2021, Altamonte Springs, Fla.-based AdventHealth pioneered a new phase of its long-standing relationship with Walt Disney World by becoming the resort's official healthcare provider.

The nursing shortage has made traditional staffing approaches obsolete. Rigid schedules and fixed staffing ratios fail to adapt to the dynamic nature of patient care needs, causing healthcare organizations to close medical departments or end services due to inadequate staffing.

Healthcare is growing as a global phenomenon: more patients are engaging in medical travel for reasons related to cost, accessibility, quality, and experience of care.

The difference between a top-performing medical group and an average or even struggling one will likely come down to actionable insights based on data this year.

With a nationwide shortage of anesthesia providers that is expected to worsen before it improves, hospitals are discovering that their vision of a fully staffed anesthesia department is really a mirage.

According to an October 2022 report, the United States spends more on healthcare administration, at 15-30% of total healthcare spending than comparable countries. It is estimated at least half of this spending is wasteful. Compounding this problem for hospitals and…