Strategy

Americans and their healthcare providers are still determining their stance on artificial intelligence (AI). A January 2024 American Medical Association survey found that most doctors see the upside, while nurses, represented by one of their largest labor unions, have called…

Healthcare organizations are at a critical inflection point: the industry is generating about one-third of the world's data, but health systems need new ways to make that information actionable to support value-based and patient-centered care.

What’s all the talk about supposed MSP 'Vendor Neutrality' in healthcare staffing? 

Patient feedback is crucial for those healthcare organizations that are truly committed to improving the patient experience.

With all the changes and disruptions impacting healthcare, the need for innovation has never been greater. Organizations that don’t prioritize innovative thinking risk falling behind their competitors. That’s why rewiring your culture to encourage and reward innovation is so crucial. 

The American Hospital Association is urging its members to ramp up federal advocacy this summer, emphasizing the critical need to influence key healthcare policies ahead of the upcoming election season.

For most of the past decade, health system leaders have been bombarded by salespeople and trade show reps pitching solutions that will help them with their “digital front doors”—a blanket term for collections of technologies meant to manage and improve…

Financial processes throughout the patient journey significantly affect the overall patient experience. Hospitals and health systems that have embraced digital payment technologies are finding that patients pay faster, reducing accounts receivable balances and eliminating manual processes.

If there’s one term that gets reliably overused in the aftermath of any instance of societal upheaval, it’s “the new normal.”

By combining advanced technologies and improving workplace culture, healthcare systems can optimize their workforce and help reduce the burnout that's plaguing many healthcare professions.