Strategy

Financial processes throughout the patient journey significantly affect the overall patient experience. Hospitals and health systems that have embraced digital payment technologies are finding that patients pay faster, reducing accounts receivable balances and eliminating manual processes.

If there’s one term that gets reliably overused in the aftermath of any instance of societal upheaval, it’s “the new normal.”

By combining advanced technologies and improving workplace culture, healthcare systems can optimize their workforce and help reduce the burnout that's plaguing many healthcare professions.

Surgical coverage plays a crucial role in the healthcare landscape. Having a high-performing, collaborative acute surgical program frees up community physicians from call coverage and improves hospital performance. CarolinaEast Medical Center and TeamHealth have a longstanding partnership for acute care…

Seemingly, every morning, I flip through my inbox and come across a new headline about a large retail organization that has cut its losses in the delivery of healthcare. Over the past few months alone, we’ve seen Walgreens, Walmart and…

Increasingly loud voices in healthcare are hailing automation as the go-to panacea for operational inefficiencies and escalating costs.

The best healthcare, provided at the bedside or virtually, is supported with the best data. Clinically validated data points captured on each patient’s longitudinal care record can contribute to delivering the right care, at the right time, with the best…

Independent hospitals and health systems across the Northwest will have expanded access to medical expertise at Tacoma, Wash.-based Virginia Mason Franciscan Health following the launch of the Virginia Mason Franciscan Health Care Network.

Although the latest legislation reinforces healthcare’s moral obligation to provide language services for non-English-speaking patients to reduce discrimination, understanding the big picture on why it matters is integral to increasing compliance. As the song so aptly goes, “It’s always been…

The “silent payer discount” can be defined as a margin of revenue opportunity (between 3% and 5% of the hospital’s annual net revenue1) that is lost due to the complexity of documenting and coding complex inpatient cases. At a mid-size…