Strategy

Most healthcare organizations recognize the critical role that patient and staff experiences play in delivering high-quality care. Positive experiences don't arise by accident, however. They must be intentionally created.

In 2019, a leading health system was navigating the complexities of its formation from the merger of two major healthcare organizations—a merger that created the largest not-for-profit health system in the United States.

In 2019, a leading health system was navigating the complexities of its formation from the merger of two major healthcare organizations—a merger that created the largest not-for-profit health system in the United States.

As a lover of winter sports and an avid skier, I have spent many winter days searching for the perfect run. The feeling of flying through fresh powder can turn an average ski day into an extraordinary one. Of course,…

Implementing technological innovations like robotic surgery can make a measurable difference in advancing health equity — something Cook County Health realized at its full-scale tertiary academic medical center and safety-net hospital in Chicago, the John H. Stroger, Jr. Hospital of…

Hospitals and health systems in the U.S. face a growing demand for healthcare services while dealing with staffing challenges and increased labor costs. Healthcare leaders are increasingly turning to technology and integrated systems to retain nurses and fill shifts with…

Workplace violence in healthcare is a serious, complex and growing problem. Research has found that healthcare employees experience the highest rate of injury from workplace violence and are five times more likely to suffer from these injuries than other workers.…

Hypertension and diabetes are two of the most prevalent chronic health conditions affecting millions of Americans, particularly in rural communities.

The concept of Precision Medicine has evolved in the last decade with the goal of providing individualized diagnosis, prognosis, and medical treatments based on individual patient's genetic, biological, environmental, and social factors.

The vital revenue cycle management (RCM) systems that healthcare organizations depend on are often not fully suited to meet their needs. In an era of constant cybersecurity threats and persistent staffing shortages, new RCM capabilities are essential.