Strategy

Health systems must navigate constant change. Consolidation, transformation, staffing shortages, administrative headaches and much more. It’s a lot. Add to this the disparate operational technologies that bog down clinicians and increase cybersecurity risks. While there is no magic fix, standardization…

Redefining What “Easy” Means for the Modern Consumer and Workplace FRAMINGHAM, Mass.–(BUSINESS WIRE)–In celebration of the Easy Button’s 20th anniversary, Staples is bringing back the beloved icon — a move that transcends nostalgia. First introduced in 2005, the Easy Button and its…

Care transitions can negatively impact the patient’s experience, as well as healthcare costs. When emergency medicine and hospital medicine clinicians fail to communicate, for example, patients may feel considerable uncertainty. In addition, patient safety may be at risk. Research has…

Length of stay (LOS) is a critical quality metric for hospitals that can affect reimbursement rates and margins, in both fee-for-service and value-based contracts. A higher average LOS is also associated with poorer health outcomes for patients, which is why…

When it comes to choosing a hospital or health system, most patients base their decision on the organization’s brand. Online information is a significant contributor to brand reputation and its importance can’t be underestimated. According to a recent survey, nearly…

Healthcare providers face three major threats to revenue. The pandemic-era Medicaid continuous enrollment provision has expired. The number of patients presenting as self-pay or on high-deductible health plans (HDHP) continues to grow. Compounding these challenges, Medicare physician payments have been…

In a shifting political landscape, automation is a safeguard against uncompensated care. Medicaid churn isn’t new, but the consequences are growing. As recent proposals to restrict Medicaid access make headlines, revenue cycle leaders are under pressure to capture every eligible…

Cigna Healthcare® has sponsored and provided editorial input on this article.  Community-focused well-being initiatives are a critical component of the value that hospitals and health systems provide to the populations they serve. This was the major theme of a roundtable…

Hospitals and health systems recognize that strategic growth is only possible if they offer consumers the right programs and services in the right place at the right time. Without smart marketing initiatives, it can be difficult to reach patients with…

When it comes to nurse recruiting and retention, hospitals and health systems are still recovering from the COVID-19 pandemic. Meanwhile, new challenges lie on the horizon with the increased burden of chronic conditions and the looming wave of baby boomers…