Strategy

Cleveland Clinic implemented the institute model approximately 20 years ago.

The Critical Elements Missing in Today's Consumer-Focused Online Scheduling In an era dominated by convenience and instant access, the healthcare industry faces increasing pressure to adapt to consumer expectations. Patients today are accustomed to the seamless experiences offered by leading…

Despite 76% of patients referred for home health care being denied in 2022 (a 22% increase from 2019), we know health care is moving home with an increase in HHA referral volumes by 11% since 2020. Concurrently, the concept of…

Greater demands for care and fewer resources are driving health systems to innovate more than ever — and top organizations are doing it successfully while keeping patient outcomes at the forefront.

Ensuring Revenue Received Aligns with Care Delivered

People are the foundation of a successful healthcare strategy.

Widespread staffing shortages, especially among anesthesia providers, are posing significant challenges to operating room efficiency. But some hospitals and health systems are leveraging timely information about procedure schedules, patient flow and OR turnover to maximize both OR utilization and staff…

Healthcare is experiencing a profound transformation driven by two major forces: consumerism and a critical shortage of caregivers. Today’s patients expect more personalized, efficient, and convenient care, while providers face mounting challenges in maintaining service quality amidst workforce shortages. People-centered…

MedicaSoft's Chief Strategy Officer Helen Figge, PharmD, has had a distinguished career in healthcare informatics and technology. She serves in senior advisory roles to organizations across the U.S. and sits on committees and boards for HIMSS (Healthcare Information and Management…

Generative AI, a subset of artificial intelligence, is used extensively in consumer-facing industries such as retail, travel and hospitality.