Strategy

From front-desk check-ins to back-end billing, reliance on manual processes create slow, error-prone workflows that frustrate patients and staff alike. Integrating digital tools that automate administrative workflows can lead to faster payments, cleaner claims, improved patient experiences and leaner staffing…

As health systems face persistent nursing shortages, Advocate Health is pioneering a new approach — leveraging AI to transform workforce strategy. During a recent presentation hosted by Becker’s Healthcare, Betty Jo Rocchio, DNP, RN, executive vice president and chief nurse…

For Arkansas Children’s, the impetus for growth is about more than physical expansion — it’s about reaching children who need healthcare in a rural and sparsely populated state. The two-hospital, Little Rock-based system is expanding access through $371 million in…

As concierge medicine gains traction across large medical groups and health systems, leaders are asking how this once boutique approach fits within today’s complex care models. Keith Elgart, CEO of Concierge Choice Physicians—a pioneer in hybrid concierge programs—shares insights from…

We know the typical healthcare worker craves development. All the research shows that. I’m currently writing a book on the multigenerational workplace, so I’ve been immersed in the data of what matters to people, and leadership development almost always lands…

Overall demand for healthcare services is poised to continue its significant growth across various service lines over the next decade, with outpatient care expected to experience the highest growth rate and inpatient services seeing more moderate increases, according to Sg2’s…

Providence President and CEO Erik Wexler has outlined the 2030 strategic direction for the Renton, Wash.-based health system, which includes technological initiatives. Mr. Wexler outlined the five-year roadmap June 23 in an internal message to employees of the 51-hospital organization. …

At Becker’s 15th Annual Meeting, healthcare leaders from Northwestern Medicine (Chicago), University Hospitals (Cleveland), UI Health (Chicago) and St. Francis Regional Medical Center (partially owned by Minneapolis-based Allina Health) gathered to share how they are breaking down internal silos and…

What is your denials management process costing you? Between 2022 and 2023, the cost per management of a denial went up from $43.84 per denial (totaling $19.7 billion in 2022) to $57.23 per denial (totaling $25.7 billion in 2023). And…

AI is often positioned as a strategic imperative for revenue cycle efficiency, accuracy and sustainability. But translating AI from buzzword to operational backbone remains a steep climb in revenue cycle management. Beyond being complex, healthcare’s revenue cycle is notoriously fragmented.…