Impact Advisors recently worked with a health system to determine why their revenue wasn’t improving alongside a slight increase in patient volumes. The team uncovered a higher-than-expected observation rate and a need to improve patient classification, create a stronger denial mitigation program, and redesign the physician peer-to-peer processes.
Here’s what our client had to say:
“Impact Advisors’ team worked with us side by side. They have walked in our shoes – their clinical knowledge was appreciated by our team and made it easier to work together and get results.”
-Chief Revenue Officer
The training, education, and onboarding delivered by Impact Advisors resulted in the capture of:
- Over $34M (annualized) in patient revenue due to patient classification improvements and denial reductions
- A 50% decrease in observation patients’ average length of stay (LOS)
- A 9% decrease in the overall system observation rate
Download the case study here.