Ms. Hines joined Valleywise Health in October 2024 as senior vice president and CIO, and in her first year helped the organization achieve its first Epic “Honor Roll” designation while advancing Epic gold stars performance from level 4 to an expected level 8 through rigorous workflow improvements. Ms. Hines oversaw the establishment of an AI strategy and governance framework and began responsible adoption of high-impact tools including ambient documentation, Epic LaunchPad and Microsoft Copilot, while simultaneously increasing infrastructure resiliency through prioritized cybersecurity programs and strengthened access controls. She also developed business cases and readiness plans for major enterprise transformations slated to begin in July 2026. A registered nurse who previously worked in a level 1 trauma center, Ms. Hines brings experience from Charlotte, N.C.-based Advocate Health and Salt Lake City-based Intermountain Health, where she led large-scale Epic EHR improvements. She is board-certified in nursing informatics and a certified healthcare CIO.
