Dr. Frase has served on Ozarks Healthcare’s IT team since 2014, bridging clinical, regulatory and financial aspects of care while still practicing as a hospitalist in a limited capacity. In recent years, she received the College of Healthcare Information Management Executives “Innovator of the Year Award” and the Healthcare Information and Management Systems Society “Senior Executive Changemaker Award” in 2024. Her initiatives in problem list management, order set governance and provider education have produced measurable results: according to KLAS research, Ozarks improved its net EHR Experience score for providers by 48 points after implementing Meditech Expanse, with nurse satisfaction rising 24 points, and subsequent surveys showed continued improvement, with the organization ranking in the 100th percentile in seven out of 10 EHR support metrics. Dr. Frase also led the health system to become a certified community behavioral health clinic and to add a crisis stabilization center. She is a fellow of the American College of Health Data Management and a participant in Meditech’s user-centered design team.
