Ms. Kalinowski leads a comprehensive healthcare managed services portfolio at Pivot Point Consulting, encompassing service desk operations and specialized Epic analyst teams. Her work has helped deliver four consecutive “Best in KLAS” rankings for managed IT services from 2023 through 2026, with service level agreements above 95% and client satisfaction scores exceeding 4.75 out of 5. Ms. Kalinowski introduced gender equity initiatives that established transparent promotion pathways and more inclusive leadership practices, resulting in a 40% increase in women advancing to senior roles. She draws on more than 15 years of experience in both clinical operations and IT, having previously served as information systems director of clinical applications at Dallas-based Baylor Scott & White Health and director of Epic ambulatory applications before that role. Pivot Point Consulting also earned “America’s Greatest Workplaces for Diversity” recognition from Newsweek in 2023.
