Ms. Dubay oversees a team of approximately 100 information systems leaders, analysts, specialists and consultants responsible for advancing patient-centered technology across Parkview Health and its community connect partners. Ms. Dubay played a critical role in enabling Parkview to become the world’s first health system to receive seven diamonds in Epic’s “MyChart Diamonds” program, reflecting not just implementation but sustained, high-level usage across patient activation, communication and self-scheduling. Parkview is continuing to push toward an eighth diamond, which would again be a world first. More recently, Ms. Dubay has led implementation of “Emmie,” Epic’s AI assistant for patients, which delivers personalized guidance grounded in each patient’s actual medical record. She also led the omni-channel communication project “Hello World,” standardizing Parkview’s communication platforms from a patient perspective. Parkview has earned KLAS “Arch Pinnacle Award” recognition in 2025, the College of Healthcare Information Management Executives “Most Wired” level 10 status for 12 consecutive years and Epic “Honor Roll” recognition for five consecutive years.
