Ms. Nessa leads strategic direction, development and delivery of digital health and IT transformation services for healthcare provider organizations across the United States at SHI International, working directly with C-suite leaders to translate complex technical capabilities into actionable strategies around cloud, AI, cybersecurity and data platforms. A former healthcare executive with firsthand experience leading EHR transitions and navigating regulatory and operational complexities, Ms. Nessa has built and scaled a new healthcare-focused business unit at SHI, developing advisory and assessment-based services that help provider organizations evaluate and modernize their IT environments. She is particularly focused on helping organizations approach AI adoption responsibly, guiding clients on governance, risk and compliance considerations for clinical AI rather than just technical capabilities. She serves on the Healthcare Information and Management Systems Society public policy committee, contributing to national and global health IT policy discussions. Before SHI, she led a comprehensive EHR transformation achieving the Healthcare Information and Management Systems Society stage 7 designation and reducing sepsis mortality from more than 30% to single digits, saving 175-plus lives.
