Ms. Degenhardt has delivered systemwide impact at Inova since stepping into her role, beginning with a comprehensive reset of IT Clinical Applications operations that produced an 87% reduction in application backlog within just six weeks, thus reenergizing staff and rebuilding organizational confidence in IT’s ability to deliver reliably. She then launched “The Reset,” one of Inova’s most ambitious enterprisewide technology initiatives, focused on strengthening core Epic components that shape frontline clinical workflows and resulting in a 35% decrease in provider documentation time across many specialties and saving more than 900 clinician hours each month. In radiology, a new Epic functionality reduced advanced imaging appointment wait times by six full days. Under Ms. Degenhardt’s leadership, Inova attained Epic configuration level 10 and utilization level 8, along with Epic “Honor Roll Summa Cum Laude” status, with Epic corporate leadership noting that her team was completing in six months a journey that often takes top-performing organizations more than a year. Inova is also the first health system to attain the Joint Commission’s “Responsible Use of Health Data” certification.
