Ms. Magaziner holds operational and strategic responsibility for the digital infrastructure that shapes how patients access and receive complex pediatric care at Boston Children’s, overseeing digital channels that have collectively delivered over a million patient visits since launch and leading the hospital’s virtual care program. Ms. Magaziner grounds digital innovation in three integrated commitments: systems thinking that treats digital as a systemic patient experience issue rather than an operational metric; human-centered design that asks whether a solution genuinely reduces friction for the families who need care most; and a commitment to equitable access, ensuring the digital front door opens for all patients regardless of language, digital fluency or connectivity. She evaluates emerging technologies, including AI-assisted triage tools, remote patient monitoring platforms and next-generation scheduling systems, using the practical lens of whether they make care faster, clearer or more accessible for families. Boston Children’s has been ranked No. 1 or No. 2 in U.S. News & World Report‘s “Best Children’s Hospitals” for 19 consecutive years, and is the only institution to be rated No. 1 in the Newsweek “World’s Best Specialized Hospitals” for pediatrics in 2026.
