Ms. Nelson leads a team of more than 470 IT and medical informatics professionals at Boston Children’s Hospital, having guided the organization through its Epic go-live in June 2024. Her work helped the system earn the prestigious 10 “Gold Stars” designation. She also helped Boston Children’s become the first pediatric institution to leverage a private 5G cellular distributed antenna system model to support clinical mobility. Ms. Nelson is now leading the hospital’s enterprise resource planning journey to Workday, as well as overseeing an enterprise AI governance framework to ensure that AI is implemented thoughtfully and responsibly in a healthcare setting. She has led a multi-year transformation of the IT organization, including restructuring teams, strengthening strategic vendor partnerships and reducing technical debt. Before Boston Children’s, she served as senior vice president and CIO at UChicago Medicine, where she oversaw enterprise IT strategy and operations supporting clinical innovation and large-scale organizational transformation. Boston Children’s was ranked No. 1 in U.S. News & World Report‘s 2025-26 “Best Children’s Hospitals Honor Roll.”
Becker's Recognition
Heather Nelsonhas been named a Becker's honoree on the lists below.
2024 Winner

Executives
CIOs of Hospitals and Health Systems to Know
Chief information officers utilize new and innovative technologies to optimize, streamline and improve healthcare delivery. The featured IT executives are leading strategic initiatives that benefit patients and providers. In collaboration with their talented teams, they are modernizing their hospitals and health systems by implementing new EHR systems, cybersecurity softwares and telehealth services.
2025 Winner

2026 Winner

2026 Winner

Executives
135 Hospital and Health System CIOs to Know
Chief information officers utilize new and innovative technologies to optimize, streamline and improve healthcare delivery. The featured IT executives are leading strategic initiatives that benefit patients and providers. In collaboration with their talented teams, they are modernizing their hospitals and health systems by implementing new EHR systems, cybersecurity softwares and telehealth services.
